Working draft for review. Based on the supplied 24 October 2026 policy draft. Settee is the working operator name; contact hello@getsettee.com. Legal operator identification, postal contact if needed, payment arrangements, metadata disclosures, retention details and copyright-agent registration remain to be confirmed. Some statements describe planned features. This draft is not the final published policy.
Settee is run by Settee in British Columbia, Canada. This policy explains what we collect, why, and the choices you have. The short version: your provider details, what you watch and your lists are encrypted. The database alone cannot decrypt them. We don't read, sell or share those details.
Encrypted account data
The following data is encrypted before it syncs. A server-held copy of the account key is locked with a master key kept outside the database. Signed-in devices receive the key to open your account data; the database alone cannot decrypt it:
- your provider details: addresses, usernames and passwords
- your watch history, Continue Watching, My List and saved Ask the Usher lists
- your PIN and the channels you've marked as not adult content
Video streams go straight from your provider to your device and never pass through our servers.
What we collect
| What | Why | Kept for |
|---|---|---|
| Email address and a password hash (not your readable password) | To sign you in and contact you about your account | Until you delete your account |
| Profile names and kids-profile age settings | To show the right profiles and filters on each device | Until you delete them or your account |
| Device names, models and sign-in tokens | To let you see and sign out your devices | Until the device is signed out |
| Subscription status and plan (never card details) | To unlock paid features | Seven years, for tax records |
| Ask the Usher questions | To answer them | Not stored after the answer, except a daily count for usage limits |
| Bug reports you send, and automatic error reports | To fix problems | 12 months after the issue is closed; photos 90 days |
| Country, worked out from your IP address | To pick the right age-rating system and prices | Not stored with your IP address |
| Website visits, counted without cookies that track you | To understand how the site is used | Aggregated only |
Bug and error reports are scrubbed on your device before they're sent, to remove provider links, logins, channel names and titles.
Who we share it with
We don't sell your personal information or use it for advertising. We share it only with the services that help us run Settee, and only for that purpose:
| Service | What it does |
|---|---|
| Cloudflare | Hosting, the account database and the AI behind Ask the Usher |
| Payment processing (not active) | No checkout is enabled. Payment-provider details will be confirmed before paid plans launch. |
| Apple, Google, Samsung, Amazon | Sign-in and in-app purchases, if you use them |
| GitHub | Stores bug reports privately |
| Cloudflare Email | Sends account and support emails |
| The Movie Database (TMDB) | Your device fetches titles, artwork and ratings from TMDB directly, so TMDB sees your device's IP address |
We may also disclose information when the law requires it. Encryption protects stored data, but is not a promise that Settee is technically unable to access it or respond to a lawful request.
Some of these services store data outside Canada, mainly in the United States, where it may be accessible to authorities under local law.
Children
Accounts are for adults only. A kids profile holds only a nickname and an age setting chosen by an adult. We don't knowingly collect personal information from children, and Ask the Usher questions from kids profiles are not stored.
Your choices and rights
- See or correct your information in settings, or by emailing us.
- Delete your account in settings. This deletes your account's encrypted data and your account within 30 days, apart from payment records we must keep for tax purposes.
- Turn off marketing emails at any time; account emails continue while you have an account.
- Complain: if you're unhappy with how we handle your information, contact us first. You can also complain to the Office of the Privacy Commissioner of Canada, or to your local regulator if you live elsewhere, such as Quebec, the EU or the UK.
Security
We use encryption in transit and at rest, keep access to our systems to a minimum, and protect the account-key copy with a master key outside the database. No system is perfectly secure. If a breach puts you at real risk of significant harm, we'll tell you and the Privacy Commissioner as the law requires.
Changes and contact
We'll post changes here and tell you by email before significant changes take effect.
Privacy officer: Settee, hello@getsettee.com.